Shipping policy
Shipping Policy
Last updated:7/10/2025
Thank you for shopping with Nakshatra Jewelery ! We do our best to ensure your order reaches you quickly and safely.
---
1. Processing Time
* Orders are processed within 1–5 business days after payment confirmation.
* During holidays or sales, processing times may be slightly longer.
* Customized or pre-order items may take additional time — this will be mentioned in the product description.
---
2. Shipping Time
* Delivery usually takes **3–7 business days** after dispatch, depending on your location.
* Remote or rural areas may take longer for delivery.
* We’ll send you a **tracking number** once your order is shipped so you can track your package easily.
---
3. Shipping Charges
* Shipping charges are **calculated at checkout** based on your location and order value.
---
4. Delays
We work with trusted courier partners, but **unforeseen delays** (such as weather, strikes, or courier issues) may occur. We’re not responsible for delays once the parcel is with the courier company.
---
5. Wrong Address / Failed Delivery
Please double-check your address before confirming your order.
* If a package is returned to us due to an incorrect address or failed delivery attempt, re-shipping charges will apply.
---
6. Damaged or Lost Packages
* If your package arrives damaged, please contact us within **48 hours** with photos of the outer packaging and product.
* We’ll assist you with a replacement or store credit after verification.
* Nakshatra Jewelry is not responsible for lost parcels once marked as “Delivered” by the courier.
---
7. International Shipping
* Currently, we ship only within **India**. (Or update this to include countries you ship to.)
* Customs duties or import taxes (if any) must be paid by the customer.
---
8. Contact Us
If you have any questions about shipping or order tracking, please reach out to us:
📧 nakshatrajewelry2@gmail.com
📞8296286428
🌐 https://www.nakshatrajewelry.com/